PhonePe has announced Customer Experience Specialist Posts an Online application for vacancies. Interested / Eligible Candidates are reque...
PhonePe has announced Customer Experience Specialist Posts an Online application for vacancies. Interested / Eligible Candidates are requested to apply for these posts before the Last Date: ASAP. Candidates who are tried for PhonePe now have a great opportunity. You will get here complete details like procedure, important dates, application fees, age limit, qualification, number of vacancies, pay scale, and important links.
PhonePe Customer Experience Specialist Off Campus Hiring 2024 | Customer Experience Specialist Vacancy | Last Date ASAP | Apply Online @ https://www.phonepe.com/
PhonePe Off Campus Hiring 2024 – Customer Experience Specialist Posts, Date, Eligibility, Apply Online
Company Name | PhonePe |
---|---|
Degree Required | Any Degree |
Batch Eligible | 2025 Batch |
Job location | Bangalore |
Post Name | Customer Experience Specialist |
Starting Date | 04-10-2024 |
Last Date | ASAP |
Experience Required | 0 – 2 Years |
Official Website | https://www.phonepe.com/ |
The details of educational qualification, age limit, selection process, application mode, and how to apply process of PhonePe recruitment is given below. Details Kindly Refer Official Notification
PhonePe Customer Experience Specialist Jobs: Eligibility Criteria
Ideal candidate should
- Have excellent written and verbal communications Have good learnability Be an active listener and deal well with objection Have strong customer orientation and ability to adapt/respond to different scenarios Be a team player, flexible and open to feedback Ability to multitask, prioritise, and manage time effectively Should be able to speak in English and Hindi Graduation (10+2+3) is Mandatory 0 - 2 years of work experience in a customer facing role Multilingual skills (spoken + written) in South Indian languages are preferred
Responsibilities
- Act with integrity & think customer-first in every interaction Handle basic PhonePe account and transaction related queries Ability to flex between phone & data channels Follow specified process guidelines to bring about resolution Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Escalate appropriately taking support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so they’re able to leverage PhonePe to the fullest
PhonePe Customer Experience Specialist Jobs 2024: Selection Process
Selection will be done as per performance in
- Written Test
- Personal Interview
- Document Verification
For other selection process details please go to the official notification
Important Dates of PhonePe Customer Experience Specialist Application
- Start Date for Submission of Application: 04-10-2024
- Last Date for Submission of Application: ASAP
Important Links for PhonePe Customer Experience Specialist Notification
- PhonePe Customer Experience Specialist Application Form: Click here
- PhonePe Customer Experience Specialist Official Notification: Click here
- PhonePe Customer Experience Specialist Official Website Link: Click here
Shortlisted candidates will receive further communication
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