PhonePe Off Campus 2024 Customer Experience Specialist Vacancies
"PhonePe Customer Experience Specialist Off Campus 2024 | Customer Experience Specialist Vacancy"
PhonePe has announced Customer Experience Specialist Posts an Online application for vacancies. Interested / Eligible Candidates are requested to apply for these posts before the Last Date: ASAP. Candidates who are tried for PhonePe now have a great opportunity. You will get here complete details like procedure, important dates, application fees, age limit, qualification, number of vacancies, pay scale, and important links.
PhonePe Off Campus 2024 – Customer Experience Specialist Posts, Date, Eligibility, Apply Online
| Company Name | PhonePe |
|---|---|
| Degree Required | Any Degree |
| Batch Eligible | Not Mention |
| Work Location | Bangalore, India |
| Job Role | Customer Experience Specialist |
| Job Type | Full Time |
| Starting Date | 17-11-2024 |
| Last Date | ASAP |
| Experience Required | 0 – 2 Years |
| Package | Best in Industry |
| Official Website | https://www.PhonePe.com/ |
The details of educational qualification, age limit, selection process, application mode, and how to apply process of PhonePe recruitment is given below. Details Kindly Refer Official Notification
PhonePe Customer Experience Specialist Jobs: Eligibility Criteria
Ideal candidate should
- Graduation (10+2+3) is Mandatory
- 0 - 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
Responsibilities
- Act with integrity & think customer-first in every interaction Handle basic PhonePe account and transaction related queries Ability to flex between phone & data channels Follow specified process guidelines to bring about resolution Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Escalate appropriately taking support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Job Description
- We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience. In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly. One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience
Important Links for PhonePe Customer Experience Specialist Notification
Shortlisted candidates will receive further communication
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