PhonePe Off Campus 2024 Customer Experience Specialist Vacancies

PhonePe Customer Experience Specialist Off Campus 2024 | Customer Experience Specialist Vacancy

PhonePe has announced Customer Experience Specialist Posts an Online application for vacancies. Interested / Eligible Candidates are requested to apply for these posts before the Last Date: ASAP. Candidates who are tried for PhonePe now have a great opportunity. You will get here complete details like procedure, important dates, application fees, age limit, qualification, number of vacancies, pay scale, and important links. 




PhonePe Customer Experience Specialist Off Campus 2024 | Customer Experience Specialist Vacancy | Last Date ASAP | Apply Online @ https://www.PhonePe.com/

PhonePe Off Campus 2024 – Customer Experience Specialist Posts, Date, Eligibility, Apply Online


Company Name PhonePe
Degree Required Any Degree
Batch Eligible Not Mention
Work Location Bangalore, India
Job Role Customer Experience Specialist
Job Type Full Time
Starting Date 17-11-2024
Last Date ASAP
Experience Required 0 – 2 Years
Package Best in Industry
Official Website https://www.PhonePe.com/

The details of educational qualification, age limit, selection process, application mode, and how to apply process of PhonePe recruitment is given below. Details Kindly Refer Official Notification

PhonePe Customer Experience Specialist Jobs: Eligibility Criteria

Ideal candidate should

  • Graduation (10+2+3) is Mandatory
  • 0 - 2 years of work experience in a customer facing role
  • Multilingual skills (spoken + written) in South Indian languages are preferred

Responsibilities

    • Act with integrity & think customer-first in every interaction Handle basic PhonePe account and transaction related queries Ability to flex between phone & data channels Follow specified process guidelines to bring about resolution Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Escalate appropriately taking support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so they’re able to leverage PhonePe to the fullest

    Job Description

    • We are looking for specialists for the  Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience. In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly. One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience

    Important Links for PhonePe Customer Experience Specialist Notification



    Shortlisted candidates will receive further communication

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    PhonePe Off Campus 2024 Customer Experience Specialist Vacancies
    PhonePe Customer Experience Specialist Off Campus 2024 | Customer Experience Specialist Vacancy
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